Privacy Policy

The Russian Language Centre is committed to protecting the privacy and security of your personal information (‘personal data’).

This privacy policy describes how we collect and use your personal data during and after your studies with us, in accordance with the General Data Protection Regulation (GDPR) and related UK data protection legislation.

It applies to all individuals who have or have had a contract for study. It is important that you read this policy, together with any other privacy policy we may provide on specific occasions when we are collecting or processing information about you, so that you are aware of how and why we are using the information. We may update this policy at any time.

Where we refer in this policy to your ‘personal data’, we mean any recorded information that is about you and from which you can be identified, whether directly or indirectly. It does not include data where your identity has been removed (anonymous data).

Where we refer to the ‘processing’ of your personal data, we mean anything that we do with that information, including collection, use, storage, disclosure, deletion, or retention.

Who is using your personal data?

The Russian Language Centre is the ‘data controller’ for the information we hold about you as a student or former student. This means that we decide how to use it and are responsible for looking after it in accordance with the GDPR.

Access to your student record and other data will be provided to both teaching and administrative staff, who need to view it as part of their work in carrying out the purposes set out in ‘how we use your data’. It will also be shared with the third parties described in ‘data sharing with third parties’.

The types of data we hold about you

The information we hold about you may include, but is not limited to, the following:
Personal details such as name, title, address, telephone number, email address, marital status, nationality, date of birth, sex, and gender identity, parental information (if relevant), and ID Photograph.

  • Records relating to assessments of your work and details of examinations taken.
  • Information captured in your student record including progression, achievement of milestones and progression reports.
  • Passport information.
  • Fees and financial records.
  • Recordings of teaching and learning or research activities in which you were a participant.
  • Your feedback on course provision and the student experience, collected through surveys, focus groups and other activities.
  • Information about your engagement with the Russian Language Centre.
  • Attendance records.
  • Photographic data taken at events captured for the purpose of live streaming and future publicity materials.
  • Information about your use of our information and communications systems, including your communication preferences.

As part of this, we may process the following ‘special categories’ of more sensitive personal data:

  • Information about your health, including any disability and/or medical conditions.

How we obtained your data

We collect most of the information directly from you, through the application process and during registration. We will collect and generate additional information about you throughout the period of your study.

 
How we use your data

We use your data for various purposes connected with your studies, including, but not limited, to the provision of:

  • Teaching and academic assessment.
  • Welfare support including ensuring the health and safety of students, staff, and others.
  • Funding and financial support.
  • Research-related administration to support our equality responsibilities, quality assurance and planning processes.
  • The administration of Russian Language Centre procedures including in relation to discipline, complaints, appeals, academic integrity, fitness to practice, fitness to teach and fitness to study.
  • Supporting the provision of facilities and services.
  • Understanding the educational and wider student experience in relation to admissions, teaching and learning and the student experience.

We set out below those circumstances where it is necessary for us to use your data. (These circumstances are not mutually exclusive; we may use the same information under more than one heading.)

 
Because we have a contract with you

We need to process your data to meet our obligations or exercise rights under our contract with you. We also need to process your data where the Russian Language Centre is working with a third party to offer you services.

 
Where we need to comply with a legal obligation

Information processed for this purpose includes, but is not limited to, information relating to the monitoring of equal opportunities and information provided to regulatory bodies, who may be required to share information with public authorities as necessary.

Where it is necessary to meet our legitimate interests
We need to process your data to meet our legitimate interests relating to student administration, business continuity or similar activities. Examples include, but are not limited to, the following:

  • We may use email addresses to contact students to invite them to make use of opportunities related to their studies, and other related activities.
  • We use your phone and email address for system authentication and access.
  • We use your data held within our student records systems for system testing, training, and support purposes, allowing us to provide support to users across the Russian Language Centre and to maintain effective upkeep of our records systems.

 
Where we have your consent

There may be situations where we ask for your consent to process your data, for example, where we ask you to volunteer information about yourself for a survey or where we ask for your permission to share sensitive information – for example, information on your previous education.

Where it is necessary to protect your vital interests or the vital interests of another person
There may be circumstances in which it is necessary for us to process your data to protect an interest which is essential for your life or that of another person or where the processing serves important grounds of public interest and your vital interests: for example, humanitarian purposes which may include monitoring epidemics and their spread or in emergencies where there is a risk of serious harm or death to yourself or others.

 
Change of purpose

We will only process your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.

Please note that we may process your data without your knowledge or consent, where this is required or permitted by law.

 
Special Category Data

Special category data and criminal conviction data require a higher level of protection. Listed below are examples of processing activities that we regularly undertake in respect of these types of data. In addition to the activities listed below, it may sometimes be necessary to process this sort of information for exceptional reasons, for example, because it is necessary to protect your vital interests (including in relation to health and safety) or those of another person or for safeguarding purposes. This may include sharing such data with third parties. In some instances (for example responding to a request from police investigating an alleged criminal offence) this may be necessary even if data has been provided to the Russian Language Centre in confidence.

 
Health (Including disability)

We will process data about your health where it is necessary to make reasonable adjustments for disability and/or to monitor equal opportunities, for example to arrange reasonable adjustments for examinations or use of facilities.

Processing of this nature is necessary to meet contractual or other legal obligations. We may also process data about your health in accordance with the terms of our contract with you, to protect our legitimate interests and/or to comply with legal obligations where it is relevant. There may also be limited circumstances where your health and safety, or that of others, is at serious risk where your health data may need to be shared whether or not you have given consent (subject to data minimisation, limiting recipients of such data to those people or agencies able to assist (for example, NHS or emergency services staff). An example could be where you are at risk of causing serious harm to yourself or others (for example, threats or attempts at suicide or violence to yourself or others).

Criminal conduct (including convictions, proceedings or allegations)
We may process data about criminal conduct while you are on a course in accordance with the terms of our contract with you, in order to comply with our legal obligations or to meet our legitimate interests, including protecting other individuals from a foreseeable risk of harm, under our disciplinary, fitness to practice, fitness to teach or fitness to study purposes or where a complaint about the outcome of such a procedure is referred to a regulatory body. Such processing will be subject to suitable safeguards.

 
Data sharing with third parties

We may, from time to time, need to share your information with the following types of organisations:

  • External institutions or organisations that the Russian Language Centre has collaboration or partnership agreements with (for example, overseas Universities and organisations).
  • External organisations providing services to us, examples include those providing teaching services.
  • Employers or prospective employers and educational institutions.
  • Relevant public bodies and law enforcement authorities, including but not limited to: the UK Home Office; HM Revenue and Customs; the Police (including in relation to investigations into alleged criminal offences); and local authorities.
  • The National Health Service or other medical practitioners (to support medical provision).
  • In limited circumstances, to respond to a valid request under the Freedom of Information Act.

Where information is shared with third parties, we will seek to share the minimum amount necessary. For example, we may in appropriate cases share only your student code and not your name (this is known as pseudonymisation).

All third-party service providers that process data on our behalf are required to take appropriate security measures to protect your data in line with our policies. We do not allow them to use your data for their own purposes. We permit them to process your data only for specified purposes and in accordance with our instructions.

 
Transfer of your data overseas

There may be occasions when we transfer your data overseas. Such transfers will only take place if one of the following applies:

  • The country receiving the data is considered by the EU to provide an adequate level of data protection.
  • The organisation receiving the data is covered by an arrangement recognised by the EU as providing an adequate standard of data protection, for example, transfers to companies that are certified under the EU US Privacy Shield.
  • The transfer has your consent.
  • The transfer is necessary for the performance of a contract with another person, which is in your interests.
  • The transfer is necessary to protect your vital interests or of those of other persons, where you or other persons are incapable of giving consent.

 
Data security

We have put in place measures to protect the security of your information. Third parties that process data on our behalf will do so only on our instructions and where they have agreed to keep it secure.

 
Retention period

We will retain your data only for as long as we need it to meet our purposes, including any relating to legal, accounting or reporting requirements.

 
Your rights

Under certain circumstances, by law you have the right to:

  • Request access to your data (commonly known as a ‘subject access request’). This enables you to receive a copy of your data and to check that we are lawfully processing it.
  • Request correction of your data. This enables you to ask us to correct any incomplete or inaccurate information we hold about you.
  • Request erasure of your data. This enables you to ask us to delete or remove your data under certain circumstances, for example, if you consider that there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).
  • Object to processing of your data where we are processing it to meet our legitimate interests (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your data for direct marketing purposes.
  • Request the restriction of processing of your data. This enables you to ask us to suspend the processing of your data, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your data to another party.

Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations if we were to stop. However, where you have consented to the processing, you can withdraw your consent at any time by emailing us and we will stop the processing as soon as we can.

If you want to exercise any of the rights described above or are dissatisfied with the way we have used your information, please contact [email protected]. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of the GDPR. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

If you remain dissatisfied, you have the right to lodge a complaint with the ICO at https://ico.org.uk/concerns/.

 
Keeping your data up to date

It is your responsibility to check and ensure that your personal data is kept up to date. This is important in enabling us to be certain that the data we hold about you remains accurate and current.

 
Changes to this privacy policy

We reserve the right to update this privacy policy at any time and will seek to inform you of any substantial changes. We may also notify you in other ways from time to time about the processing of your personal data.

My teacher Larisa is great – clear, patient and genuinely interested in what students have to say. I really enjoy my classes with her:)

Natasha is an excellent teacher, and this course has been very enjoyable!

I have really enjoyed with learning Russian with Larissa – she is very friendly, knowledgeable, open and kind:) she makes the classes so interesting and fun!

I really enjoyed the set up of the course – a part dedicated to the teacher speaking to each student individually, and the second part dedicated to going through the homework.

Larisa is a living legend. She is great.

It’s an excellent course and I enjoy both the teacher and other students.

Dmitri’s style is engaging and explains the content very well, adding fun and relatable anecdotes on the Russian language and culture which help memorise the words.

In the Conversation Club, I never feel stupid when I can’t find the right way to express myself, which is 100% my biggest worry when I try to speak Russian.

Lyuda is absolutely fantastic.

Vera is very supportive and patient. She makes each lesson a fun and pleasurable occasion

And the Russian Language Centre, with its wonderful ethos, does so much to provide a positive, constructive, even nurturing learning environment!

I find the course is adapted to the needs and the pace of the group of students in it and the teacher always explain any doubts you may have about grammar, pronunciation or anything else.

I really enjoy Victoria’s lessons, they are fun and engaging. The videos she shows at the beginning of the class are very interesting and a useful way to expand our vocabulary.

The group is the right size overall and has a very good dynamic which I think helps give people the confidence to speak freely even if they make mistakes.

I believe the teaching, teaching format, and teaching materials are all excellent. I enjoy the lessons. Thank you RLC!

Overall I’m very happy with the organisation, professionalism and energy of RLC. I find the material and the classes/teachers engaging.

I enjoy the Conversation Club and it provides me with a very useful opportunity to practice my Russian on topics I may be unfamiliar with.

it was wonderful for me to experience such a marvellous example of Russian/Soviet film-making, the way it conveyed subtle and sensitive emotions and the play of human relationships in such a short space of time

The course book is excellent – practical interesting exercises coupled with clear grammatical exposition

Liliya is great. I feel encouraged and feel like I am finally making progress with learning Russian

I really look forward to coming to London for the lesson on Mondays.

I’m very much enjoying the course. It is particularly enjoyable having the course in person and also with a hybrid option for when group members might be travelling.

Having looked at other materials available, I appreciate how useful and well put together the textbook is.

As a total beginner it’s been a great start. Thank you RLC!

The course book is excellent and Irina more than excellent. Thank you.

Vera has been one of the best Russian teachers I’ve had so far and I really enjoy learning with her. She has increased my confidence speaking in Russian and makes me feel confortable when interacting with the group.

Olga is fantastic in providing support and Maria always ensures imaginative and enjoyable lessons. Overall extremely happy!

Love it!

it was really helpful to expand my vocabulary in a different and slightly more complex direction, without grammar being the main driving force of the lesson.

I love that the beginning of each class includes lots of conversation and that everyone gets a chance to speak.

I really enjoyed the phonetics course and learned a lot. According to native speakers I know, my pronunciation improved significantly.

Excellent in every respect.

I really enjoy my lessons with Irina. She is a wonderful teacher who works hard to make sure that all aspects of the Russian language are covered: from vocabulary and grammar through to intonation/inflection and pronunciation.

I really enjoy RLC. The methodology and all the teachers I have had so far are all great.

The textbook is phenomenal.

The material is always illuminating. I love all the sections on Russian culture and history.

The lessons with Irina are always engaging and Irina is always helpful and supportive. I really enjoy the mixture of materials and activities that she brings to the lessons.

The book is very comprehensive and provides with a great progression of learning

I have found the course, and in particular Natasha’s teaching method, extremely good.

I think the lessons are set up really well and supported with materials.

I studied modern languages at Cambridge. The tuition I am getting from Lena is at least as good as I had at university.

I was very impressed with the course (especially since it is the first time I take online classes) and the teacher is excellent dedicating time to each student.

It is great to feel like I have made progress every week and I am always energised after the lessons.

Liliya is excellent &she has made learning online straight forward & easy to follow. I enjoy the additional wordwall activities as revision exercises.

I am really enjoying the course and have learned much more than I expected. It is quite demanding but I prefer that.

Irina is very good at registering and remembering individual needs/characteristics. She makes the class a very safe place and that’s what you need for learning to happen.

I enjoyed this term, just like the last. I’m getting more confident with my Russian, and Victoria’s classes are very engaging and interesting

I am really enjoying my course. My teacher is Irina. She is very hardworking and the lessons are well prepared. She encourages the students and manages the lessons very well online.

It’s very well structured and I feel like I’m making consistent progress. Irina is an excellent teacher and she makes the class very enjoyable.

I also really enjoy the elements of Russian culture and history that is sometimes included which provides a deeper understanding of the language.

I found the session challenging. But I enjoyed the novel (to me) approach of using the short film as a basis for grammatical study.

It is a wonderful book. Perfect balance of essential grammar and sudden gems such as poems!

I find the course book really interesting. I take it for granted that it facilitates learning. What I really appreciate is the humour , the insight into Ryssian cilture

Well structured course, friendly and helpful teacher

I believe the course book is excellent.

I love the course. It’s part of my weekly routine. I am learning new things every week. Thank you.

I think the book is excellent, very well structured and I’m extremely happy with it.

The course is fantastic and all of the online materials really help to reinforce what we’ve learned in the class – Liliya is a great teacher and very attentive to the whole class.

I find the course book well structures and like the way that areas are reintroduced from time to time for revision purposes.

The course is great and Larissa is fantastic!

I really enjoy the story chapters at the end of each unit

Irina is an amazing teacher and I’m always excited to attend class. She really takes the time to explain new vocabulary by highlighting comparisons with other Russian words which is helpful.

Irina is great. Patient, interesting and explains things really well. I like learning about little bits of language history.

I am really enjoying my course. I like the range of interactive tasks provided during the online classes. The textbook and online content is an excellent resource.

Love it. Great value. Great teacher. Look forward to next session.

My teacher is Irina. She is a very good and encouraging teacher who really helps her students. She is very patient and helpful. She makes the lessons enjoyable and I always look forward to them.

I love my course! It’s a highlight of my week.

Not since primary school have I been so enthusiastic to read what comes next in my book!

Lyuda absolutely MAKES the course! She is a fantastic teacher, and I am so happy with the improvements I am making with her help. She deserves a lot of recognition for her talent and abilities.

Anna has made the experience so enjoyable and encouraged all the students to feel comfortable – I know this isn’t easy to achieve online but Anna has managed it really well!

Perhaps more impressive than anything else is the fact that with Lena, I am learning a huge amount about Russian literature about she seems to be extremely knowledgeable.

My course is the highlight of my week. I have learnt so much and it has been such a pleasure!

This is the best language course I have ever done. Larissa is a wonderful teacher – intelligent, entertaining, well-organised, friendly, kind.

The balance of different language skills is good and I feel like the level and speed of delivery of the content is perfect.

The course was very interesting and lively, Victoria obviously knows her subject well. I enjoyed it very much.

My lessons are going great! I am very happy with Olga and her teaching methods.

absolutely excellent, i am writing away pretty confidently now

Great book. Love the story

I think the course has been really great. I have done a few other language courses (different languages) and this is the most engaging.

The course book is well planned and thorough, leaving no gaps in our knowledge. This thoroughness really helps to give us confidence.

Super easy to use and excellent structure that allows you to build knowledge consistently and at a do-able level.

I had not spoken any Russian before I started and now, after 9 weeks, I am starting to feel more confident with the pronunciations and grammar. I look forward to the next term.

I have experience of both Maria and Irina. Both are outstanding, wonderful teachers. I would recommend them to anyone wishing to study this beautiful language. Thank you – Maria and Irina!

it was very useful and teacher provided individual feedback which was much appreciated

I am thoroughly enjoying these lessons and Vera is a fantastic teacher

I’ve had good fun, thank you! Especially the fact that it was gamified made it light and enjoyable. Maria is great and a great fit for these classes.

I really enjoy the variety in Viktoria’s classes and the blend of didactic and interactive. she’s also good fun to work with and understands adult learners.

Irina is a great teacher and makes the whole experience a lot more enjoyable and is good at encouraging us while facing of the difficulties of learning a new language.

It’s very thorough and carries the learner forward gradually, with lots of reinforcement

Irina S is a marvellous teacher. I feel I would not have improved my language ability as I have without her support and knowledge.

I really enjoy my lessons and Irina is a wonderful teacher. My knowledge and understanding of Russian has grown immensely since starting with the RLC.

The highlight for me was the survival skills style games Maria led during the lesson…

All the short courses that I have recently taken part in have been outstanding. I especially enjoyed Phonetics with Irina and also today’s conversation class.

I have been taking lessons with RLC for almost two years which I enjoy enormously and feel I have made real progress.

I really enjoy studying at RLC 🙂

Irina and Maria are both great teachers – very impressive!

Lyuda is definitely the best Russian teacher I’ve ever had.

Maria is a stimulating, extremely knowledgeable and excellent teacher. She provides a very good mix of colloquial and literary Russian.

Maria H is an amazing and gifted teacher and always makes each lesson a highlight of my week

I’m enjoying the course very much. Irina is a great teacher who knows exactly how to communicate her extensive knowledge in the right way for learners.

I always thought that learning a new language, especially Russian with the Cyrillic alphabet, would be an onerous task. However the brilliant RLC course book along with our fantastic teacher Liliya, has made learning Russian achievable and fun.

As a complete beginner, the book is excellent providing several examples and easy explanations that help cementing the basis without needing much effort.

I really enjoy coming to the classes and I feel as though I have learned a lot.

Tatiana was a friendly and welcoming teacher so ideal in this setting where we had not met before.

Clear, comprehensive and interesting

Irina is a truly fantastic teacher.

I thoroughly enjoyed ‘Russian through film’. It was extremely well organised and I feel I got a great deal from it.

It is one of the best language textbooks I have ever used.

The online sessions work very well. Vera masterminds the sessions to maximise our understanding and learning

Delighted I chose to learn Russian with the RLC. Irina is a great teacher and I always enjoy her classes.

It’s really good – very fast moving and varied way of learning. Irina is amazing, she will always take the time to answer my questions and add extra bits of info in to the lessons.

I really enjoy the Sunday Conversation Clubs. The atmosphere is relaxed and unpressured. The breakout rooms work like a charm.

Irina is excellent: she knows exactly how to teach and how to make a two hour lesson interesting. I am hugely glad I decided to take the course.

I really enjoyed the film that I studied with Tatiana …Tatiana explained the vocabulary/dialogue in the film really well. The exercises that were prepared to accompany the film were useful, enjoyable and tested comprehension well.

Love everything, thank you for the hard work setting everything up!

Lena is a first class language teacher in my opinion. She makes lessons varied and is very open to be flexible and study things that I want to study with her.

I really enjoyed this session. Tatiana was really well prepared with loads of interesting exercises. I found it quite hard work, which is not a criticism!

Irina is a fantastic teacher – very patient and encouraging and always willing to answer questions. She is very good at pushing us while still keeping the course relaxed and enjoyable.

The course has stimulated me to work on this more. The audio preparations, and the personal feedback from Maria were really constructive and valuable I found.

I think it is the best textbook I have used to learn Russian. It breaks the grammar down into small chunks and the exercises help to develop knowledge and understanding.

The course was brilliant. It was exactly at the right level and Maria was super encouraging

We cover a wide range of topics and Irina is hugely patient if we are struggling with any aspect of the lesson or syllabus.

This is a very well-run course, with an excellent teacher (Anna) who makes the lessons fun, whilst also learning so thank you. I look forward to future lessons/courses.

I have enjoyed learning Russian with Irina. She is a very competent and learned teacher. I think that she is patient and very encouraging towards students.

The topics in the course book are very interesting and topical.

Very useful, and simple to understand. I especially like the stories at the end of each chapter

I am especially happy with Irina as our teacher. She does a fantastic job.

Very enjoyable lessons, patient and friendly teacher who explains everything well.

RLC is brilliant in all aspects. I especially appreciate the ability to join remote when I’ve been unable to attend classes in person.

Yulia is the best Russian teacher I’ve had – she is really friendly and supportive!

I really enjoyed working with other students at a similar level – and got a sense that we were working together and had common goals and objectives.

The course is well run. I’ve really enjoyed it and Maria has been a great teacher!

At first, I was a bit dubious about doing classes online, but it works well, and the professors know how to keep the entire class engaged and make it interactive.

I feel that I have become more confident in my skills after just one semester, and have become more talkative in Russian when I speak with my Russian friends.

Well delivered and very enjoyable

The conversation club is really excellent. Actually I was quite scared the first time, as just talking Russian is a bit daunting. But it is a really friendly environment.

I love this course and Irina makes it very enjoyable. She is a fabulous teacher and I love my group too.

I started russian in a different school and I’m so pleased I switched and joined RLC.

Great for improving my listening skills. Like the format and concentrating on one topic in detail.
Look forward to more!

Russian is just a hobby for me, I don’t need it for a spouse or work, so in those circumstances the only way you’re going to keep on trying is with a teacher like Lyuda.

I have enjoyed immensely!! Maria is brilliant, very funny and really made learning fun!! There was no pressure and it was done at a very good pace for you to learn. I am glad I took part!!

The lessons are the right mix of predictable and unpredictable, relaxing and challenging.

It was brilliant! I really enjoyed both sessions…. I feel I learned a lot.

The short film course I did with Tatiana was excellent. The film was entertaining and all the activities we did around it were useful.

The approach is crystal clear, comprehensive, and allows to build step-by-step very solid grammatical foundations

I would recommend Irina and the RLC programme 110%!

One of the best I’ve used and I have studied languages for many years (mature student)

I like the online exercises. I like the audio and would like to use it more. I really like the podcasts and the transcripts are helpful.

Extremely interesting, stimulating and fun.

Great building-block vocabulary and the speech was so clear and easy to follow.

Irina is great at prompting challenging sentences that practice what has been studied.

This course has transformed my Russian, and our teacher Natasha is really knowledgable and explains the language process very well. I would highly recommend this course and look forward to returning next term.

My teacher is Victoria and she is just lovely. Very professional yet approachable. She clearly takes a lot of time to prepare materials for our lessons and uses such a variety of media which I really like.

I liked the opportunity for role-playing (reading the script) as well as watching and discussing the film. The language level seemed right for me.

The session with Maria was really good – a nice pace, mixture of activities and at the right level for our expertise. I would definitely love to join another session with Maria.

Larissa is a fantastic teacher, very attentive, understands well what I want to achieve, is able to explain very well the grammar, mistakes, etc.

love love loveeee Irina!!!! Really great teacher and explains things very well! + Just lovely overall! I always look forward to her classes! :)))))))

Victoria is a gifted teacher – she is able to clarify in concise terms mysteries of the Russian language that have defied my for many year. She is excellent.

Irina is a wonderful teacher.

I got a huge amount out of the lessons and feel like my level has improved a lot… inspired me to keep going despite the obvious lack of time with two kids 😃

Also, I just wanted to say how much I enjoyed the Conversation Club on Sunday – although it was challenging, it felt very supportive and fun and Larissa was really encouraging and lovely.

Maria is an outstanding teacher, she explains everything clearly, and is always so encouraging and supportive. The lessons are always engaging and I look forward to them each week 🙂

Course book is very well constructed and facilitates learning effectively. I would like course to be broader with some emphasis on cultural aspects of Russia.

I thought the course was great, and I hope more of them can be organised!

I’ve learned several languages. Irina is one of the very best teachers I have had. She not only understands the language (of course)but understands students’ needs too.

Maria is a fantastic teacher whose lessons I very much enjoy and I feel I am making real progress

I’m just getting back in touch to let you know that today I received a 2:1 Degree in BA French and Russian and I wholeheartedly believe it’s because of all your help during my first year.

I have tried learning Russian is two other institutions but learning with Liliya at RLC is the first time I feel I’ve really made progress.

I really enjoyed the handwriting course . It was well thought out and worked perfectly using Zoom and What’s App . I especially liked seeing and trying to decipher examples of Russian handwriting.

The materials are really good quality, and fantastic that we have the resources in different formats – the exercises, the audio files, the book, all available online.

Maria’s teaching style is clear, enthusiastic, and very encouraging, and of course fun!

I look forward to Tuesday evenings as much for the sharing of news with the other group members as for the language learning and practice.

I have learned several languages, usually with good teachers, but Irina is definitely among the very best. Her feel both for the language and for learners’ needs are of the highest level.

I truly think that without your lessons and the patience and clarity of explanation you had, I would have dropped out of university. I really want to let you know how thankful I am for all your help.

Irina, our teacher, is an absolute star! Love her 🙂

I really enjoyed the Conversation Club on Sunday. The format with the materials sent in advance is very useful and it is great to have interesting content.

The best language textbook I know (and Russian is my sixth language, so I know a few!)

I very much enjoyed the course, Maria is an excellent teacher, and provides excellent feedback. I think that the course is especially useful as Russian pronunciation is so dependent on stress, consonant quality etc.

My teacher Maria is terrific, and all the staff members in the office I have spoken to have been amazing too.

She was very helpful and encouraging, I’d definitely recommend it to others. I particularly liked examining the historical letters and documents.

The course and teacher are excellent.

Irina is a fantastic teacher, is friendly, is always timely and constructive with feedback, and I am making a lot of progress —much more than I would have expected.

The teaching as always has been excellent. The teacher is encouraging, supportive and engaging.

I’ve happened to have different teachers each semester but they have all been really good. Natasha my current teacher is lovely and I really like her teaching style.

The course provides a good insight into everyday Russian life and customs as well as the language which is very interesting