Student code of conduct


The Russian Language Centre is committed to creating an educational environment for students which is safe, and where everyone is treated with dignity and respect. All students should strive to achieve their study goals and take personal ownership for their learning.

Students at the Russian Language Centre are expected to act in a way that demonstrates respect for the rights of others. We expect students to be responsible, respectful and engaged; helping to maintain a positive community experience.

This code of conduct outlines how we expect students to behave whilst learning either onsite or via online provisions with fellow students and staff. It also sets out the resolution process where student conduct falls below the standards expected.


Who does this apply to?

This code applies to all students studying on a course at The Russian Language Centre.

Linked and other relevant policies and legislation

  1. This code is subject to the Russian Language Centre’s Terms and Conditions.
  2. This code is informed by and references the Equality Act 2010.


Student conduct

  1. The Russian Language Centre expects all students to always conduct themselves in an appropriate manner, treating others equally and fairly. Students are expected to act in accordance with the Equality Act 2010, and respect differences in respect of protected characteristics. Harassment, bullying and victimisation will not be tolerated under any circumstances.
  2. Students are expected to act in accordance with the law, and not to engage in any activity that may bring the Russian Language Centre or any of its partners into disrepute.

Below is a list of examples of behaviours or actions deemed to be misconduct. This list is not to be considered exhaustive:

  • Conduct of action which inhibits teaching, studying, research and/or other activities of the Russian Language Centre.
  • Obstructing or interfering with the function or duties of any person(s).
  • Violent or aggressive conduct, including but not limited to indecent, disorderly or offensive behaviours or language, either written or orally.
  • Any conduct which adversely affects or puts at risk the safety, welfare or wellbeing of any other student or member of staff.
  • Conduct that discriminates against any person(s) based on a protected characteristic as defined by the Equality Act 2020.
  • Possession or use of any illegal drugs, substances or offensive weapons on the Russian Language Centre’s premises.
  • Fraud, falsification of documentation.
  • Behaviour such as plagiarism.
  • Any behaviour that brings the Russian Language Centre into disrepute.
  • Unauthorised or misuse of the Russian Language Centre facilities, including IT facilities and course materials.
  • Making false or vexatious claims and/or complaints.
  • Misconduct prior to enrolment with the Russian Language Centre which should have been materially disclosed at the point of enrolment.


When concerns are raised

  1. Where the Russian Language Centre is concerned that infringement of the Student Code of Conduct or any other policy has occurred, an investigation will be conducted in the first instance before any action, if appropriate, is taken.
  2. Concerns can be raised by other parties (be they students, staff, tutors, contractors) by emailing Frank Althaus, Director, at [email protected]. Where concerns are raised, those raising the allegation will be requested to provide information relating to the student(s) involved, the incident(s), and any other applicable details as determined by the investigating officer.
  3. Where the Russian Language Centre is concerned that a criminal act may have been committed, they reserve the right to refer such cases to the police or relevant authority as applicable.



  1. In the instance where a student is found to have breached the Student Code of Conduct, the sanctions below may be applied at the discretion of the Director.
  2. When considering appropriate sanctions to apply, consideration will be given to the nature of the circumstances.

The sanctions that may be imposed are:

  1. A written warning requiring the student to give assurances as to their future conduct, and any other stipulations as so prescribed.
  2. Access restriction to Russian Language services protecting the privacy and security of your personal information (‘personal data’).
  3. In exceptional circumstances, removal from the course without any refund being provided.


Changes to the Student Code of Conduct

We reserve the right to update the Student Code of Conduct at any time and will seek to inform you of any substantial changes.

Lyuda is absolutely fantastic.

I was very impressed with the course (especially since it is the first time I take online classes) and the teacher is excellent dedicating time to each student.

The course is great and Larissa is fantastic!

Vera has been one of the best Russian teachers I’ve had so far and I really enjoy learning with her. She has increased my confidence speaking in Russian and makes me feel confortable when interacting with the group.

I have learned several languages, usually with good teachers, but Irina is definitely among the very best. Her feel both for the language and for learners’ needs are of the highest level.

The short film course I did with Tatiana was excellent. The film was entertaining and all the activities we did around it were useful.

I like the online exercises. I like the audio and would like to use it more. I really like the podcasts and the transcripts are helpful.

Victoria is a gifted teacher – she is able to clarify in concise terms mysteries of the Russian language that have defied my for many year. She is excellent.

I really enjoy Victoria’s lessons, they are fun and engaging. The videos she shows at the beginning of the class are very interesting and a useful way to expand our vocabulary.

She was very helpful and encouraging, I’d definitely recommend it to others. I particularly liked examining the historical letters and documents.

I think it is the best textbook I have used to learn Russian. It breaks the grammar down into small chunks and the exercises help to develop knowledge and understanding.

Well delivered and very enjoyable

Maria is a stimulating, extremely knowledgeable and excellent teacher. She provides a very good mix of colloquial and literary Russian.

I am really enjoying the course and have learned much more than I expected. It is quite demanding but I prefer that.

I have enjoyed immensely!! Maria is brilliant, very funny and really made learning fun!! There was no pressure and it was done at a very good pace for you to learn. I am glad I took part!!

Super easy to use and excellent structure that allows you to build knowledge consistently and at a do-able level.

love love loveeee Irina!!!! Really great teacher and explains things very well! + Just lovely overall! I always look forward to her classes! :)))))))

Well structured course, friendly and helpful teacher

I really enjoy the story chapters at the end of each unit

The lessons with Irina are always engaging and Irina is always helpful and supportive. I really enjoy the mixture of materials and activities that she brings to the lessons.

Overall I’m very happy with the organisation, professionalism and energy of RLC. I find the material and the classes/teachers engaging.

I really look forward to coming to London for the lesson on Mondays.

Anna has made the experience so enjoyable and encouraged all the students to feel comfortable – I know this isn’t easy to achieve online but Anna has managed it really well!

The book is very comprehensive and provides with a great progression of learning

Lyuda is definitely the best Russian teacher I’ve ever had.

Extremely interesting, stimulating and fun.

I liked the opportunity for role-playing (reading the script) as well as watching and discussing the film. The language level seemed right for me.

Very enjoyable lessons, patient and friendly teacher who explains everything well.

I love the course. It’s part of my weekly routine. I am learning new things every week. Thank you.

Not since primary school have I been so enthusiastic to read what comes next in my book!

I really enjoyed this session. Tatiana was really well prepared with loads of interesting exercises. I found it quite hard work, which is not a criticism!

I feel that I have become more confident in my skills after just one semester, and have become more talkative in Russian when I speak with my Russian friends.

The course is fantastic and all of the online materials really help to reinforce what we’ve learned in the class – Liliya is a great teacher and very attentive to the whole class.

The teaching as always has been excellent. The teacher is encouraging, supportive and engaging.

I find the course is adapted to the needs and the pace of the group of students in it and the teacher always explain any doubts you may have about grammar, pronunciation or anything else.

My lessons are going great! I am very happy with Olga and her teaching methods.

As a total beginner it’s been a great start. Thank you RLC!

Irina, our teacher, is an absolute star! Love her 🙂

My teacher is Irina. She is a very good and encouraging teacher who really helps her students. She is very patient and helpful. She makes the lessons enjoyable and I always look forward to them.

I believe the course book is excellent.

I really enjoy RLC. The methodology and all the teachers I have had so far are all great.

I have tried learning Russian is two other institutions but learning with Liliya at RLC is the first time I feel I’ve really made progress.

Perhaps more impressive than anything else is the fact that with Lena, I am learning a huge amount about Russian literature about she seems to be extremely knowledgeable.

The material is always illuminating. I love all the sections on Russian culture and history.

Having looked at other materials available, I appreciate how useful and well put together the textbook is.

Liliya is great. I feel encouraged and feel like I am finally making progress with learning Russian

Irina is very good at registering and remembering individual needs/characteristics. She makes the class a very safe place and that’s what you need for learning to happen.

I think the course has been really great. I have done a few other language courses (different languages) and this is the most engaging.

I also really enjoy the elements of Russian culture and history that is sometimes included which provides a deeper understanding of the language.

I am thoroughly enjoying these lessons and Vera is a fantastic teacher

Larisa is a living legend. She is great.

The topics in the course book are very interesting and topical.

I have really enjoyed with learning Russian with Larissa – she is very friendly, knowledgeable, open and kind:) she makes the classes so interesting and fun!

absolutely excellent, i am writing away pretty confidently now

The course book is excellent – practical interesting exercises coupled with clear grammatical exposition

I have found the course, and in particular Natasha’s teaching method, extremely good.

My teacher is Victoria and she is just lovely. Very professional yet approachable. She clearly takes a lot of time to prepare materials for our lessons and uses such a variety of media which I really like.

I look forward to Tuesday evenings as much for the sharing of news with the other group members as for the language learning and practice.

Maria H is an amazing and gifted teacher and always makes each lesson a highlight of my week

I’m very much enjoying the course. It is particularly enjoyable having the course in person and also with a hybrid option for when group members might be travelling.

We cover a wide range of topics and Irina is hugely patient if we are struggling with any aspect of the lesson or syllabus.

I really enjoy my lessons and Irina is a wonderful teacher. My knowledge and understanding of Russian has grown immensely since starting with the RLC.

I love my course! It’s a highlight of my week.

Irina and Maria are both great teachers – very impressive!

I thoroughly enjoyed ‘Russian through film’. It was extremely well organised and I feel I got a great deal from it.

I have enjoyed learning Russian with Irina. She is a very competent and learned teacher. I think that she is patient and very encouraging towards students.

I have been taking lessons with RLC for almost two years which I enjoy enormously and feel I have made real progress.

I’ve happened to have different teachers each semester but they have all been really good. Natasha my current teacher is lovely and I really like her teaching style.

Olga is fantastic in providing support and Maria always ensures imaginative and enjoyable lessons. Overall extremely happy!

It’s very well structured and I feel like I’m making consistent progress. Irina is an excellent teacher and she makes the class very enjoyable.

Also, I just wanted to say how much I enjoyed the Conversation Club on Sunday – although it was challenging, it felt very supportive and fun and Larissa was really encouraging and lovely.

I am really enjoying my course. My teacher is Irina. She is very hardworking and the lessons are well prepared. She encourages the students and manages the lessons very well online.

I studied modern languages at Cambridge. The tuition I am getting from Lena is at least as good as I had at university.

I think the lessons are set up really well and supported with materials.

I really enjoy my lessons with Irina. She is a wonderful teacher who works hard to make sure that all aspects of the Russian language are covered: from vocabulary and grammar through to intonation/inflection and pronunciation.

I started russian in a different school and I’m so pleased I switched and joined RLC.

I find the course book really interesting. I take it for granted that it facilitates learning. What I really appreciate is the humour , the insight into Ryssian cilture

Irina S is a marvellous teacher. I feel I would not have improved my language ability as I have without her support and knowledge.

My teacher Maria is terrific, and all the staff members in the office I have spoken to have been amazing too.

Lena is a first class language teacher in my opinion. She makes lessons varied and is very open to be flexible and study things that I want to study with her.

Great book. Love the story

Liliya is excellent &she has made learning online straight forward & easy to follow. I enjoy the additional wordwall activities as revision exercises.

I really enjoyed the Conversation Club on Sunday. The format with the materials sent in advance is very useful and it is great to have interesting content.

Irina is a fantastic teacher – very patient and encouraging and always willing to answer questions. She is very good at pushing us while still keeping the course relaxed and enjoyable.

I love that the beginning of each class includes lots of conversation and that everyone gets a chance to speak.

I really enjoy studying at RLC 🙂

I really enjoyed the set up of the course – a part dedicated to the teacher speaking to each student individually, and the second part dedicated to going through the homework.

Irina is a wonderful teacher.

The course provides a good insight into everyday Russian life and customs as well as the language which is very interesting

The course book is excellent and Irina more than excellent. Thank you.

I really enjoyed the film that I studied with Tatiana …Tatiana explained the vocabulary/dialogue in the film really well. The exercises that were prepared to accompany the film were useful, enjoyable and tested comprehension well.

Dmitri’s style is engaging and explains the content very well, adding fun and relatable anecdotes on the Russian language and culture which help memorise the words.

RLC is brilliant in all aspects. I especially appreciate the ability to join remote when I’ve been unable to attend classes in person.

The best language textbook I know (and Russian is my sixth language, so I know a few!)

it was very useful and teacher provided individual feedback which was much appreciated

The approach is crystal clear, comprehensive, and allows to build step-by-step very solid grammatical foundations

I had not spoken any Russian before I started and now, after 9 weeks, I am starting to feel more confident with the pronunciations and grammar. I look forward to the next term.

Course book is very well constructed and facilitates learning effectively. I would like course to be broader with some emphasis on cultural aspects of Russia.

I found the session challenging. But I enjoyed the novel (to me) approach of using the short film as a basis for grammatical study.

Maria’s teaching style is clear, enthusiastic, and very encouraging, and of course fun!

The course has stimulated me to work on this more. The audio preparations, and the personal feedback from Maria were really constructive and valuable I found.

The course and teacher are excellent.

Great building-block vocabulary and the speech was so clear and easy to follow.

Irina is a great teacher and makes the whole experience a lot more enjoyable and is good at encouraging us while facing of the difficulties of learning a new language.

I find the course book well structures and like the way that areas are reintroduced from time to time for revision purposes.

It’s very thorough and carries the learner forward gradually, with lots of reinforcement

I am really enjoying my course. I like the range of interactive tasks provided during the online classes. The textbook and online content is an excellent resource.

I very much enjoyed the course, Maria is an excellent teacher, and provides excellent feedback. I think that the course is especially useful as Russian pronunciation is so dependent on stress, consonant quality etc.

Russian is just a hobby for me, I don’t need it for a spouse or work, so in those circumstances the only way you’re going to keep on trying is with a teacher like Lyuda.

Irina is excellent: she knows exactly how to teach and how to make a two hour lesson interesting. I am hugely glad I decided to take the course.

Love it. Great value. Great teacher. Look forward to next session.

This course has transformed my Russian, and our teacher Natasha is really knowledgable and explains the language process very well. I would highly recommend this course and look forward to returning next term.

Irina is an amazing teacher and I’m always excited to attend class. She really takes the time to explain new vocabulary by highlighting comparisons with other Russian words which is helpful.

I believe the teaching, teaching format, and teaching materials are all excellent. I enjoy the lessons. Thank you RLC!

The group is the right size overall and has a very good dynamic which I think helps give people the confidence to speak freely even if they make mistakes.

It’s an excellent course and I enjoy both the teacher and other students.

Natasha is an excellent teacher, and this course has been very enjoyable!

I really enjoyed the handwriting course . It was well thought out and worked perfectly using Zoom and What’s App . I especially liked seeing and trying to decipher examples of Russian handwriting.

Maria is an outstanding teacher, she explains everything clearly, and is always so encouraging and supportive. The lessons are always engaging and I look forward to them each week 🙂

Clear, comprehensive and interesting

I really enjoy the variety in Viktoria’s classes and the blend of didactic and interactive. she’s also good fun to work with and understands adult learners.

My course is the highlight of my week. I have learnt so much and it has been such a pleasure!

And the Russian Language Centre, with its wonderful ethos, does so much to provide a positive, constructive, even nurturing learning environment!

I enjoyed this term, just like the last. I’m getting more confident with my Russian, and Victoria’s classes are very engaging and interesting

I love this course and Irina makes it very enjoyable. She is a fabulous teacher and I love my group too.

It was brilliant! I really enjoyed both sessions…. I feel I learned a lot.

The textbook is phenomenal.

The session with Maria was really good – a nice pace, mixture of activities and at the right level for our expertise. I would definitely love to join another session with Maria.

The course was brilliant. It was exactly at the right level and Maria was super encouraging

The lessons are the right mix of predictable and unpredictable, relaxing and challenging.

I thought the course was great, and I hope more of them can be organised!

The course book is well planned and thorough, leaving no gaps in our knowledge. This thoroughness really helps to give us confidence.

The highlight for me was the survival skills style games Maria led during the lesson…

My teacher Larisa is great – clear, patient and genuinely interested in what students have to say. I really enjoy my classes with her:)

Irina is a truly fantastic teacher.

Irina is a fantastic teacher, is friendly, is always timely and constructive with feedback, and I am making a lot of progress —much more than I would have expected.

The conversation club is really excellent. Actually I was quite scared the first time, as just talking Russian is a bit daunting. But it is a really friendly environment.

Very useful, and simple to understand. I especially like the stories at the end of each chapter

I’ve learned several languages. Irina is one of the very best teachers I have had. She not only understands the language (of course)but understands students’ needs too.

Yulia is the best Russian teacher I’ve had – she is really friendly and supportive!

Irina is great. Patient, interesting and explains things really well. I like learning about little bits of language history.

All the short courses that I have recently taken part in have been outstanding. I especially enjoyed Phonetics with Irina and also today’s conversation class.

Vera is very supportive and patient. She makes each lesson a fun and pleasurable occasion

Love everything, thank you for the hard work setting everything up!

I truly think that without your lessons and the patience and clarity of explanation you had, I would have dropped out of university. I really want to let you know how thankful I am for all your help.

It is great to feel like I have made progress every week and I am always energised after the lessons.

Love it!

Irina is great at prompting challenging sentences that practice what has been studied.

I would recommend Irina and the RLC programme 110%!

I really enjoyed the phonetics course and learned a lot. According to native speakers I know, my pronunciation improved significantly.

I really enjoyed working with other students at a similar level – and got a sense that we were working together and had common goals and objectives.

I got a huge amount out of the lessons and feel like my level has improved a lot… inspired me to keep going despite the obvious lack of time with two kids 😃

This is a very well-run course, with an excellent teacher (Anna) who makes the lessons fun, whilst also learning so thank you. I look forward to future lessons/courses.

it was wonderful for me to experience such a marvellous example of Russian/Soviet film-making, the way it conveyed subtle and sensitive emotions and the play of human relationships in such a short space of time

The course is well run. I’ve really enjoyed it and Maria has been a great teacher!

Lyuda absolutely MAKES the course! She is a fantastic teacher, and I am so happy with the improvements I am making with her help. She deserves a lot of recognition for her talent and abilities.

I’m enjoying the course very much. Irina is a great teacher who knows exactly how to communicate her extensive knowledge in the right way for learners.

Tatiana was a friendly and welcoming teacher so ideal in this setting where we had not met before.

As a complete beginner, the book is excellent providing several examples and easy explanations that help cementing the basis without needing much effort.

One of the best I’ve used and I have studied languages for many years (mature student)

This is the best language course I have ever done. Larissa is a wonderful teacher – intelligent, entertaining, well-organised, friendly, kind.

I think the book is excellent, very well structured and I’m extremely happy with it.

I am especially happy with Irina as our teacher. She does a fantastic job.

it was really helpful to expand my vocabulary in a different and slightly more complex direction, without grammar being the main driving force of the lesson.

I have experience of both Maria and Irina. Both are outstanding, wonderful teachers. I would recommend them to anyone wishing to study this beautiful language. Thank you – Maria and Irina!

It’s really good – very fast moving and varied way of learning. Irina is amazing, she will always take the time to answer my questions and add extra bits of info in to the lessons.

It is one of the best language textbooks I have ever used.

In the Conversation Club, I never feel stupid when I can’t find the right way to express myself, which is 100% my biggest worry when I try to speak Russian.

I’m just getting back in touch to let you know that today I received a 2:1 Degree in BA French and Russian and I wholeheartedly believe it’s because of all your help during my first year.

The materials are really good quality, and fantastic that we have the resources in different formats – the exercises, the audio files, the book, all available online.

I always thought that learning a new language, especially Russian with the Cyrillic alphabet, would be an onerous task. However the brilliant RLC course book along with our fantastic teacher Liliya, has made learning Russian achievable and fun.

Larissa is a fantastic teacher, very attentive, understands well what I want to achieve, is able to explain very well the grammar, mistakes, etc.

Great for improving my listening skills. Like the format and concentrating on one topic in detail.
Look forward to more!

The balance of different language skills is good and I feel like the level and speed of delivery of the content is perfect.

Maria is a fantastic teacher whose lessons I very much enjoy and I feel I am making real progress

The online sessions work very well. Vera masterminds the sessions to maximise our understanding and learning

At first, I was a bit dubious about doing classes online, but it works well, and the professors know how to keep the entire class engaged and make it interactive.

I really enjoy coming to the classes and I feel as though I have learned a lot.

The course was very interesting and lively, Victoria obviously knows her subject well. I enjoyed it very much.

Delighted I chose to learn Russian with the RLC. Irina is a great teacher and I always enjoy her classes.

It is a wonderful book. Perfect balance of essential grammar and sudden gems such as poems!

I’ve had good fun, thank you! Especially the fact that it was gamified made it light and enjoyable. Maria is great and a great fit for these classes.

I really enjoy the Sunday Conversation Clubs. The atmosphere is relaxed and unpressured. The breakout rooms work like a charm.

Excellent in every respect.

I enjoy the Conversation Club and it provides me with a very useful opportunity to practice my Russian on topics I may be unfamiliar with.